The ClientWise Blog

Why Aren’t You "Board"?

Posted by Ray Sclafani on Sep 10, 2020 11:24:32 AM

Late last year, I led a working session of sixteen advisory clients – all but one of them managed in excess of $1B in assets (with at least two firms north of $2B in AUM). I was more than a little surprised to learn that not a single one of them had a professional advisory board (not even an informal one).

I’m not talking about a client advisory board. That’s a different animal – focused on relationship building, networking, and client service. Instead, I’m referring to a trusted source of business insights and advice from other entrepreneurs who’ve experienced the same or similar issues, challenges and concerns; a genuinely valuable sounding board for when you’re doing your SWOT analysis and long-term planning.

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ClientWise is the premier financial advisor coach focused on business development and management best practices for financial advisors.

Topics: Social Media, Team Development, Learning, Team Engagement

Are Socially Distanced BBQs a Thing?

Posted by Ray Sclafani on Sep 4, 2020 1:04:15 PM

The very first Labor Day was celebrated in New York City on September 5, 1882. And on June 28, 1894, President Grover Cleveland signed a law making the first Monday in September of each year a national holiday to celebrate the social and economic achievements of American workers; the contributions they have made to the strength, prosperity, and well-being of our country.

For most of us, Labor Day has always marked an end to summer – parades, picnics and one last warm weather gathering with friends and family before the kids head back to school and the days become noticeably shorter. It goes without saying, however, that the unprecedented nature of this ongoing pandemic has changed everything this year.

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ClientWise is the premier financial advisor coach focused on business development and management best practices for financial advisors.

Topics: Social Media, Team Development, Learning, Team Engagement

Opportunity's Knocking

Posted by Ray Sclafani on Aug 25, 2020 9:38:43 AM

New clients and new talent have never been more accessible

Perhaps all this industry buzz and talk about entering “a new normal” is legitimate, and that the way you conduct the business of advising your clients has irrevocably shifted. Or maybe it’s all just a massive overreaction to a serious (but temporary) disruption – a speed bump on the financial planning highway which a year from now will be just another business war story.

The jury remains out as to which legacy will ultimately prevail.

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ClientWise is the premier financial advisor coach focused on business development and management best practices for financial advisors.

Topics: Social Media, Team Development, Learning, Team Engagement

Rethinking Your Personal Productivity Tech Stack

Posted by Ray Sclafani on Aug 11, 2020 1:44:15 PM

Moore’s Law states that every two years the number of transistors on a microchip will double while over the same period the cost of computers will halve. Rather than a traditional law of physics, it’s an observation and projection that we can expect the speed and capability of technology to regularly increase while the corresponding costs decrease.

Yet many advisors get complacent when it comes to technology. If something has served them well thus far, why switch horses in mid-stream? As Marshall Goldsmith points out in his book What Got You Here Won’t Get You There, “successful people believe there is always a link between what they have done and how far they have come—even when no link exists. It’s delusional, but it is also empowering.”

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ClientWise is the premier financial advisor coach focused on business development and management best practices for financial advisors.

Topics: Social Media, Team Development, Learning, Team Engagement

Online Collaboration Tools

Posted by Ray Sclafani on Jul 1, 2020 4:53:59 PM

Bringing the best out in your team during challenging times.

While compliance requirements may limit some financial advisory firms from using certain technologies, online collaboration tools have quickly gone from useful conveniences to mission critical applications in a matter of weeks. From Zoom video conferencing to DropBox file sharing, Google Docs collaborative editing, Basecamp project management, and WorkBoard OKR software, advisors are relying more and more heavily on collaborative tools to keep your businesses running efficiently.

As we all collectively go through a process of totally reinventing our workplace, processes and service delivery models – with a clear understanding that working virtually will most likely be a long-term rather than a short-term solution – it’s going to become increasingly critical to facilitate and streamline team communications.

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ClientWise is the premier financial advisor coach focused on business development and management best practices for financial advisors.

Topics: Social Media, Team Development, Team Engagement

Stay social, my friends!

Posted by ClientWise on May 15, 2020 4:01:35 PM

By now, we’re all more than a little burned out on Zoom meetings, virtual client reviews, and the seemingly endless litany of daily and weekly online check-ins and team meetings. These virtual get-togethers, which only a few months ago were an interesting novelty, have now become so ubiquitous that it can be incredibly challenging to remain engaged and energetic as you sit in front of your phone or laptop staring at “people in boxes” like the opening theme of The Brady Bunch.

We humans are highly social animals. We crave personal connection; something that given the current state of the world is difficult at best. Yet given the current market volatility and uncertainty, it’s easy to get so focused on managing your clients’ financial health that you forget to pay enough attention to their emotional health – as well as the social health of your team.

If you aren’t already, consider taking a little time to turn one of your weekly online team meetings (perhaps Thursday or Friday afternoons) into a virtual happy hour where everyone can turn off their business minds for a while and simply re-connect with each other on a more personal level. You might also want to seriously consider doing the same with clients once or twice a month – bringing them together online with your team to simply chat about how everyone’s bearing-up while sheltered in place.

Here at ClientWise, we’ve even created a way for you to spice up your next happy hour with our Online Happy Hour Menu. Whether your preference is a crisp Quarantini or an Isolation Old Fashioned, rest assured that we’ve got your next COVID-19 soiree covered.

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ClientWise is the premier financial advisor coach focused on business development and management best practices for financial advisors.

Topics: Team Engagement