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The Terms of the Work Keep Changing: A Labor Day note

By Ray Sclafani | September 7, 2026

On September 5, 1882, about ten thousand workers gave up a day's pay to march through New York City. What they wanted was modest by today's standards and radical by theirs: eight hours for work, eight for rest, and eight for whatever was left of their own lives.

Notice what they never questioned. Not once did anyone in that crowd ask whether the work itself was worth doing. They took that as given, and so should you. Behind every plan and every portfolio your team builds is a family that sleeps better, a business that outlasts its founder, and a kid who gets to go to college. The work matters.

What those marchers argued about was the terms of it. And that argument has never closed. The assembly line reopened it. So did the office, the spreadsheet, and the year when everyone learned to run a client meeting from a kitchen table. Each time, the fear was that the work would vanish. Each time, the work moved instead toward whatever the new tools couldn't do.

We're in another one of those moments. And the parts of this business that are hardest to automate are exactly the parts clients pay for. Judgment when the answer isn't clear. Knowing when to stop talking. The trust that holds a relationship through a bad quarter.

So the work moves again toward the human layer. Your people will carry your firm through this, as workers have carried every transition before.

Tell them so this week.

Happy Labor Day from all of us at ClientWise.

Topics: Holiday

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