ClientWise's Team of Professionals
President and Founder
After 20 years at AllianceBernstein, Ray Sclafani founded and heads ClientWise, the premier coaching and training company exclusively serving the financial services industry. Ray’s passion for serving leaders, advisors, and companies in the financial services sector is reflected in ClientWise and its unique coaching programs and team of credentialed coaches that help advisors and companies find the next level of professional excellence and financial success with greater focus and ease.
Ray’s experience as a seasoned specialist in coaching and training in the financial sector mirrors his long and profitable history in the industry. In his 20 years at AllianceBernstein, Ray was one of the company’s top sales professionals and executive leaders. His knowledge of how to create and execute on highly successful sales plans and build long lasting client connections was later utilized as founder and Managing Director of the Advisor Institute at AllianceBernstein. In that role, he developed and directed an extensive series of programs that proved invaluable to advisors in creating improved and sustainable motivation, sales, and client relationships. Ray completed his transition to founding ClientWise through significant coaching education and practice that led to his recognition as a Professional Certified Coach (PCC) from the International Coach Federation, the leading independent professional association for coaches. As a complement to his coaching skills, he also holds a Master’s Certification in Neuro-Linguistics from the International Association for Neuro-Linguistic Programming and has participated in The Strategic Coach Program for 13 years.
Ray’s expertise as a coach and trainer is recognized and sought out by leaders within the profession. Through ClientWise, he has provided coaching or created and presented workshops for, among others, Merrill Lynch, Morgan Stanley Smith Barney, LPL, Raymond James Financial, and Ameriprise. In addition, he has spoken on request to major industry conferences and company events for firms such as Merrill Lynch for their Diversity & Training programs, LPL, MSSB Institutes Conferences, Raymond James, FSC Securities, as well as the FPA National Conference, John Hancock Funds Wholesaler Conference, Nationwide Financial Summit Sales Conference, Met Life Presidents’ Conference, Barron’s Winner’s Circle Summit, and Barron’s Top Advisory Teams Summit. He has authored “The High Performance Coach”, a monthly column for Investment Advisor magazine, and has been interviewed and quoted in the Wall Street Journal, Financial Planning magazine, and Registered Rep, to name a few.
Ray holds a BA from Baylor University. He lives in Bedford, New York with his wife and true life partner, Beth, and their two sons who continually inspire his work and his passion for excellence.
Senior Project Manager
Beth has an extensive and broad range of experience in human resources, marketing and finance. She worked at Carl Zeiss, Inc. for more than 12 years and has been a ClientWise team member since 2009. Her strong organizational skills, flexibility, and attention to detail are integral to her position. She works very closely with clients and her colleagues on a variety of strategic projects. As ClientWise has grown, Beth’s experience and skills have become essential to our organization. Beth has a B.S. in Business Administration from Marist College, with a major in marketing and a minor in psychology.
Executive Assistant to Ray Sclafani/Team Project Coordinator
A seasoned executive assistant with over 30 years of experience working with major American corporations, Lisa Hanna is an integral part of the ClientWise team. With her hands-on, get it done approach, she helps ClientWise meet the objectives and expectations of our clients.
Chief Program Developer
After 11 years in private law practice, Margaret transitioned to coaching in late 1994, in the early years of the coaching profession. With over 15 years of coaching experience, her broad range of clients includes Fortune 500 companies, C-Suite and senior executives, and executives and professionals in the sectors of financial services and law. Margaret coaches issues of significance for her clients, including executive and leadership development, strategic planning with bottom line results, team communication and growth, individual brand development and professional progress, as well as mentoring advanced coaches in continued growth of their coaching skills. Her international client base extends throughout the United States and to Europe and Asia. She has coached over 1500 clients, 10,000 hours, and has coached individuals and teams in 26 different countries.
Director of Coaching Services
Sophia Harbas has more than 20 years of experience in financial services management, including business development, client relationship management and marketing. She spent 18 years at AllianceBernstein in a variety of management and executive roles, including vice president of sales data and marketing operations and assistant vice president of cash management services. Intimately familiar with the financial services industry and the changes it has undergone in the past 20 years, Sophia is committed to delivering superior customer service to ClientWise’s broad base of individual, team, management and institutional clients. She has a B.S. in Accounting from St. Peter’s College in Jersey City, NJ. As Director of Coaching Services, Sophia is responsible for onboarding clients and new coaches, facilitating coaching relationships and overall administration of the coaching programs at ClientWise.